8 Best City Water Softeners – Reviews & Buyer’s Guide

If you’re a city slicker, chances are you are enjoying a steady supply of clean water in your house. But you might not be aware of the fact that even city water needs filtration and softening!

The water that is supplied in the cities can contain calcium and magnesium. These minerals make the water hard, causing many water-related problems.

Besides, the water supplied to urban areas is usually treated with chlorine to eliminate bacteria. Yes, that mildly pungent smell and the taste is due to the chlorine in the water.

With so much stuff making the water hard, opting for water softeners is a great idea. These water treatment systems reduce such chemicals and minerals, making the water soft.

But the question here is, which city water softener is the best for you?

Don’t worry, we have got you covered with a complete review and buyer’s guide of the best city water softeners. This review will definitely help you clear your doubts and answer your queries.

30 Seconds Summary - Best City Water Softener

As there are many types of city water softeners out there, you need to know which one better suits your needs. Out of all the options out there, we highly recommend the Fleck 5600SXT water softener for families living in the city.

Why?

Simply because it’s budget-friendly, reliable, durable and excels in overall performance. Here are a few reasons why the Fleck 5600SXT is one of the best water softeners available out there. 

  • Budget-friendly 
  • High Flow Rate of 12 GPM
  • Comes with metered regeneration technology
  • Easy installation
  • Removes chlorine from water
  • 5-year warranty on control head, 10 years on tanks

Having said that, this water softener may or may not be suitable for your needs. So, choose a model that fits your exact requirements.

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Quick Summary of Best City Water Softeners of 2020

Image City Water Softeners
Best Overall City Water Softener

This premium water softener boasts features like on-demand metered control and up-flow brining.

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High-Performance City Water Softener

The Aquasure Harmony Series features three different regeneration types and comes with a pre-filled resin that softens low to high grades of hard water.

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Best City Water Softener with Filter

With NSF certified parts and a good warranty, the Ecopure EPHS’s unique features minimize the usage of salt and water during the softening process.

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Best Value for Money City Water Softener

Budget-friendly, compact, and durable — Fleck 5600SXT Water Softener effectively removes calcium and other hardening water contaminants with high efficiency and minimal wastage.

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City Water Softener with Sleek Design

The Tier1 Everyday Series keeps everything minimal and simple due to its traditional design and features like upflow brining and premium resin.

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Feature-packed City Water Softener

Being the most budget-friendly option in the list, the Whirlpool WHES has a sleek design, reduces salt wastage and also removes iron from the water during the softening process.

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Best Non-Salt Water Softener

The Nuvo H2O is a salt-free water softener that reduces the pH levels of the water with its revolutionary chelation process.

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City Water Softener With Top-Notch Performance

Another great model from Whirlpool, the WHES40E is a modern water softener system that is ideal for medium-sized families.

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Best City Water Softeners in 2020 - Reviewed

Genesis Duo

Best Overall City Water Softener

Features Highlights

  • NSF approved components
  • 10-year limited warranty (for control head) and lifetime limited warranty (for tanks)
  • Automatic resin flushing mechanism after a week of no use to prevent bacterial growth
  • Unique up-flow brining technology
Boasting some unique and extraordinary features, the Genesis Duo is a premium water softener that softens hard water with ease. If you have a big house and are searching for a good water softening system, look no further! The Genesis Duo is the ideal choice for anyone who’s looking for a whole house water softening and filtration system. Genesis Duo has a two-step treatment cycle. First, the water goes through the filtration process. Then, the system removes hardening minerals as well as chlorine for the water with its ion exchange technology. There are 3 variants of Genesis Duo having different grain capacities (32,000, 40,000 and 48,000 grains). All these variants are ideal for small families in the cities. Check Price on Amazon

Product Specification

  • Dimensions:

    52 X 18 X 62 inches

  • Flow Rate:

    7.2 GPM @ 15 psi drop

  • Warranty:

    10-year for control head and lifetime limited for tanks

  • Required Backwash Rate:

    4.0 GPM

  • Electrical Power Requirements:

    120v/60hz.

Pros

  • You get to choose from 3 variants
  • It comes with the easy-to-use digital control head
  • On-demand metered control
  • The up-flow regeneration reduces salt and water consumption
  • Genesis Duo operates silently
  • The whole system comes with years of warranty and requires little maintenance
  • Filter Media removes chlorine, ensuring the long life of the resin

Cons

  • The after-sales service is not quite good
  • Genesis Duo is comparatively expensive
  • The catalytic carbon is not suitable for water with high iron content

Verdict

The Genesis Duo system performs pretty well in terms of water softening and filtration. Likewise, there are very good reviews about the overall performance of this water softener from many users. So, it’s one of the best water softening systems a family living can install.

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Aquasure Harmony Series Whole House Water Softener

High-Performance City Water Softener

Features Highlights

  • Made from high-quality fiberglass-lined polyethylene
  • Comes with a 5-year warranty
  • Has a flow rate of 12 GPM
  • Carries out the backwash cycle only when required
Investing in the Aquasure Everyday Series means getting rid of the most hard-water problems for years to come. The Aquasure Harmony Series Whole House Water Softener is one of the best water treatment systems available today. Known for its excellent after-sales service and high-quality products, Aquasure is a brand you can trust. Talking about the Harmony Series Softener, it’s a great choice for smaller families. The softener operates quietly, so you don’t have to worry about that awful mechanical noise. Likewise, the softener comes with an easy-to-use digital control head. The system analyses the amount of water being processed and only completes a backwash cycle when required. Made from the finest fiberglass-lined polyethylene, the whole system is sure to last for years. On top of that, the company offers a 5-year warranty on the Harmony Series. It comes in 3 different grain capacities; 32k, 48k, and 64k variants. That means you can opt for a system suitable for your needs as well as your water consumption. So, investing your money on the Harmony Series is a great idea. Check Price on Amazon

Product Specification

  • Dimensions:

    10 X 10 X 60 inches

  • Weight:

    120 pounds

  • Warranty:

    5 years

  • Required Backwash Rate:

    12 GPM

  • Voltage:

    120 volts

Pros

  • You get to choose from 3 variants
  • Ther system is great value for money
  • The Aquasure Harmony Series looks sleek and modern
  • The backwash cycle is quiet and reduces water wastage
  • The customer service is surprisingly well compared to other popular companies
  • The whole unit is quite durable and corrosion-resistant
  • Overall performance of the water softener

Cons

  • The system can take up a bit more space than expected
  • It takes time to understand the 3 regeneration types
  • The guidelines on changing the systems setting could have been better

Verdict

Spending your money on the Aquasure Water Softener is a decision you won’t regret. The whole unit works pretty well in softening and filtering the water. Getting such a high-quality water processing unit at this price is definitely a bargain.

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Ecopure EPHS Water Softener and Filter System

Best City Water Softener with Filter

Features Highlights

  • Made from high-quality fiberglass-lined polyethylene
  • Comes with a 5-year warranty
  • Has a flow rate of 12 GPM
  • Carries out the backwash cycle (only when required)
A high-performance water softener from a reliable brand, the Ecopure EPHS not only softens your water but also removes freshwater iron. Looking for a product from a trustworthy company? Take a look at the EPHS water softener and filter system from Ecopure. The company has been providing water treatment services for almost a century with thousands of happy families. This softener automatically calculates how much water and salt are needed during the regeneration process to make sure the wastage is minimum. The system filters out the odor and taste of chlorine. Likewise, it removes other hardening contaminants to ensure the water is soft before usage. Not to forget, the company provides a year’s warranty on parts and labor, a 3-years warranty on limited electronics and a whopping 10-years warranty on tanks. Getting all this under USD 600 means your money is well-spent. Check Price on Amazon

Product Specification

  • Dimensions:

    16.5 X 19.8 X 48 inches

  • Weight:

    110 pounds

  • Warranty:

    1-year on parts and labor, 3-years on limited electronics, 10-years on tanks

  • Voltage Requirement:

    110 volts

  • Iron removal:

    3 parts per million

Pros

  • The auto-sense technology calculates a minimal amount of water and salt needed during the regeneration process to minimize wastage
  • Setting up the system is extremely easy
  • Besides softening, this water softener also filters other residues from the water
  • The system is NSF certified
  • There is a ‘low salt’ light on the system that notifies you when the salt levels are low

Cons

  • Some of the parts of the EPHS water softener are made from plastic.
  • There are a few reviews complaining about leakage

Verdict

We love how well the Ecopure EPHS water softener performs in terms of water softening and filtration. Water softened by the EPHS is harmless to your skin, household appliances, clothes and is ideal for a family of 4-6 people.

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Fleck 5600SXT Water Softener

Best Value for Money City Water Softener

Features Highlights

  • Has a flow rate of 12 GPM
  • Water consumption is 3 GPM
  • The company’s warranty covers manufacturing defects
  • On-Demand metered regeneration process
You can rely on Fleck 5600SXT for your water softening system as it softens different levels of hard water with high efficiency and minimal wastage. If you’ve been searching on the internet about the best water softening systems out there, you must have come across the Fleck 5600SXT quite a lot. This softening system removes calcium and other hardening contaminants from the water. It is a highly efficient system that softens different grades of hard water. The Fleck 5600SXT is ideal for a small to a medium-sized family of 4-6 people. So, it’s a great choice for small families. The digital controls, sleek design, and high durability have helped Fleck gain some popularity in the market today. On top of that, the entire system comes with 5-10 years of warranty. But you won’t even be needing that as the system runs pretty well for over 15 years. Check Price on Amazon

Product Specification

  • Dimensions:

    27 X 17 X 62 inches

  • Weight:

    20.8 pounds

  • Warranty:

    5-10 years

  • Required Backwash Rate:

    12 GPM

  • Voltage:

    120 volts

Pros

  • The Fleck 5600SXT can soften different grades of hard water
  • 10-years warranty on tanks and 5-years on the control head
  • The digital display is easy to use and regenerates automatically according to the levels of water being used
  • Safety float prevents water spilling and overflow
  • There is a ‘low salt’ light on the system that notifies you when the salt levels are low

Cons

  • Some parts of the Fleck 5600SXT are made from non-durable plastic
  • It’s not ideal for larger families

Verdict

Although the Fleck 5600SXT is not for the larger families, it’s a perfect choice for small families. It’s fairly priced, works well and the customer service is also impressive. Overall, this water softener offers great value for the money you spend.

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Tier1 Everyday Series Water Softener

City Water Softener with Sleek Design

Features Highlights

  • Comes with a clear LCD display along with the Fleck valve
  • Supports a digital control head
  • Is comparatively compact and takes less space due to its smart design
  • Consumes less energy
  • Removes hardening minerals like calcium and magnesium
Featuring a completely traditional design and unique features like upflow regeneration, the Tier1 Everyday Series is a great water treatment system for your family. If you want a water softening system that performs exceptionally well but doesn’t break the bank, then look no further! The Tier1 Everyday Series Water Softener has got you covered. This water softening system beats most of its competitors in performance, compactness, and affordability. It removes calcium and magnesium from the water, the minerals that are responsible for making the water hard. Available in two variants, users can select the one with 32,000-grain capacity or 48,000-grain capacity. Check Price on Amazon

Product Specification

  • Dimensions:

    15.5 X 15.5 X 66.5 inches

  • Weight:

    10.4 ounces

  • Warranty:

    5-10 years

  • Required Backwash Rate:

    11.2 GPM

  • Grain Capacities:

    32,000 and 48,000 variants

Pros

  • The compact size and sleek design allows the softener to take less space
  • It is highly effective in removing calcium and magnesium
  • The set supports on-demand regeneration
  • Users can even install it outdoors (only within places that don’t let the unit freeze)

Cons

  • Another variant with more grain capacity than 48,000 would be a great addition to the series
  • Some reviews claim the shipping package comes with multiple missing parts

Verdict

The Tier1 Everyday series does a great job of softening the water. The 48,000 variant is a great choice for a medium to a large-sized family. If you have complaints about clogged pipelines along with ruined clothes and utensils, then this water softener is the perfect pick for you.

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Whirlpool WHES

Feature-packed City Water Softener

Features Highlights

  • ‘Sixth Sense’ technology
  • Comes with an easy-to-use system monitor
  • Demand-initiated regeneration
  • Compact and sleek
If you have a small family, you should consider buying the Whirlpool WHES water softener as it offers great performance and has a grain capacity of 30,000. A product from the popular brand Whirlpool, the WHES water softener is a great choice for any smaller family living in the city. Why? Simply because this water softener doesn’t take too much space. Likewise, it doesn’t require regular maintenance. Also, Whirlpool offers multiple features that make the system a high-performance water softener. Check Price on Amazon

Product Specification

  • Dimensions:

    19 X 18 X 43.5 inches

  • Weight:

    102 pounds

  • Flow Rate:

    7 gallons per minute

  • Grain Capacities:

    30,000 grain

Pros

  • Has increased efficiency due to the sixth-sense and demand-initiated regeneration technology
  • Has a modern design and feel to it
  • Suitable for small families
  • Comes with a low-salt light
  • One of the budget-friendly options

Cons

  • Not suitable for larger families
  • Some reviewers claim the valve is leaky

Verdict

Due to the sleek design and modern aesthetics, the Whirlpool WHES fits pretty well even in small spaces. So, you can say it’s a perfect match for people living in the city. Although it’s not suitable for larger families, it works pretty well in small families.

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Nuvo H2O Dphb

Best Non-Salt Water Softener

Features Highlights

  • The Nuvo H2O is FDA and NSF approved
  • It doesn’t require salt for softening the water
  • It has a minimalist design
  • It minimizes the effects of hard water on other appliances
Being a non-salt water softener, the Nuvo H2O Dphb also lowers the pH levels of water along with removing the hardening minerals. Although priced slightly higher than many other water softeners, the Nuvo H2O DPHB offers great value for the money. How? The whole water softening system is FDA and NSF approved. On top of that, it is an eco-friendly alternative to electrical salt-based softeners. Due to that, the water you get after softening doesn’t dry your skin as many saltwater softeners do. Check Price on Amazon

Product Specification

  • Dimensions:

    5 X 5 X 24 inches

  • Weight:

    8 pounds

  • Flow Rate:

    15 GPM

  • Warranty:

    Lifetime Warranty (only applicable if terms and conditions are met)

Pros

  • Eco-friendly alternative to salt-based water softeners
  • Improves the quality of the water by maintaining the pH levels
  • Easy installation
  • Cartridges have a long life-span
  • Takes very little space

Cons

  • Some may not like the idea of replacing cartridges every 6 months
  • Users easily expire the lifetime warranty due to the absurd terms and conditions

Verdict

In our opinion, NuvoH2O water softeners are the best salt-free choice today. Not only are they effective, but also offer great value for the money you spend. The NuvoH20 Dphb has got you covered for softening the water and maintaining the pH levels.

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Whirlpool WHES40E

City Water Softener With Top-Notch Performance

Features Highlights

  • This system can soften even very hard graded waters
  • It comes with a demand-initiated regeneration mechanism
  • The system minimizes salt wastage and usage
  • Besides hardening minerals, the system also removes iron
With years of warranty and top-grade features, the Whirlpool WHES40E is a great water softener for a family with 4-6 members. Ideal for a medium-sized family, the WHES40E is another great option among water softening systems for the cities. This model from Whirlpool looks premium and has top-notch performance. You don’t have to worry about the hard water problems once you install the WHES40E in your house. The system prevents mineral stains on showerheads, taps, cooking utensils, and other such household stuff. Also, this water softening system saves water and salt while minimizing overall wastage. Check Price on Amazon

Product Specification

  • Dimensions:

    19 X 18 X 48 inches

  • Weight:

    112 pounds

  • Flow Rate:

    8.5 GPM

  • Warranty:

    1 year on labor and parts

Pros

  • The system has a high flow valve
  • The softener doesn’t require many refills
  • Minimal salt wastage and usage

Cons

  • It is not ideal for a larger family

Our Verdict

The Whirlpool WHES40E is a modern softener with durable parts as well as a top-notch performance. With years of warranty and helpful customer service, spending on this system is worth every penny.

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Comparison Table of Best City Water Softeners of 2020

S.N.Product NameWeightFlow Rate (GPM)
1Genesis DuoNA7.2
2Aquasure Harmony Series120 pounds12
3Ecopure EPHS110 pounds12
4Fleck 5600SXT180 pounds12
5Tier1 Everyday Series10.4 ounces11.2
6Whirlpool WHES102 pounds7
7Nuvo H20 Dphb8 pounds15
8Whirlpool WHES40E112 pounds8.5

City Water Softeners Buying Guide

Although there are a lot of exceptional city water softeners you can buy today, not every product is ideal for you.

For instance, there is no use in buying a softener with less grain capacity if you have a large family. Likewise, there are multiple other things you need to consider while making your purchase.

If you have no idea about the things to consider, continue reading! 

We have prepared a complete buyer’s guide regarding the things to know and consider while buying a city water softener.

Budget

The first thing to consider while buying a city water softener is your budget. 

And the great thing about city water softeners is that you don’t have to break the bank to purchase a good one.

There are budget-friendly to premium softeners that you can easily install at your home. So, you don’t need to worry about finding the right one for your money.

The only thing to consider is not exceeding your budget. Paying extra doesn’t always mean better performance. So, take your time and select a softener that suits your budget.

Capacity and Family Size

There are different sizes of families living in the city. So, if you’re looking to invest in a water softener, make sure you take your family size under consideration.

Also, the other factor is the capacity of the water softener. It’s basically the water hardness a system can remove before the regeneration cycle.

The capacity of a water softener is measured in grains per gallon (GPG).

Sounds a bit confusing? Let us explain.

Suppose your family consumes 100 gallons of water a day while your softener has 10 GPG capacity. Then, the system softens 10 X 100 = 1000 hardening grains daily. So, based on the amount of water you use, buy a softener with high GPG capacity.

Flow Rate

Always take note of the flow rate of the water softener you’re about to buy. Basically, the bigger the family, the higher the flow rate needs to be

Flow rate determines the number of water outlets a softener can handle at a time, without losing any pressure. It’s measured in gallons per minute (GPM).

Living in the city means less number of water outlets. So, you can get away with a softener with an average flow rate. But if you have a larger house and have many water outlets, invest in a softener with a higher flow rate.

A couple living in the city needs to install a softener with at least 12 GPM. If you have a larger family, consider a softener with a larger GPM value.

Regeneration Process and Cycle

Regeneration is a process that takes place within a softener within a certain period of time.

During the softening process, the hardening elements slowly build-up upon the resin filter. So, regeneration washes off all the grime from the filter. This helps the system to start softening the water again.

On average, a softener carries a regeneration cycle every 1-2 weeks. Having said that, there are other products that take less or more time.

Durability and Warranty

Imagine you installed a brand new water softening system. The company claims the system works efficiently for decades.

Now imagine the system leaking all of a sudden.

Dreadful, isn’t it?

Although many brands claim their products last for eternity, some start showing problems in less than a week. Problems like leakage, non-durable plastic parts, and circuit malfunctions can cause a lot of problems.

So, make sure all the parts of your water softening system are durable and long-lasting. Check for warranties or guarantees being offered by the company. Likewise, always look for NSF, ANSI or WQA certified products for the best bang for your buck.

FAQs about City Water Softeners

City water can contain hardening minerals like calcium and magnesium. These minerals can cause a lot of problems. As most cities face hard water problems, installing a water softening system is a great idea.

There is no exact answer to this question. Some cities have very hard water while others don’t. If the water supplied to your city contains minerals like calcium and magnesium, the water is hard.

While softening the water, hardening minerals start to build-up on the resin filter. This filter needs cleaning once in a while to continue the softening process.
Regeneration is the process of removing the gunk and grime of the hardening minerals from the resin filter.

The answer is no. Water softeners remove hardening minerals from water but may not filter other residues. Having said that, there are softeners that also filter many types of contaminants like iron and chlorine as well.

Conclusion

This was our genuine review and detailed buyer’s guide of the best city water softeners. There are a lot of options to choose from. Some might cost a fortune while others may save you some money.

In the end, make sure you do your research and understand your requirements. And always remember, investing in a good water softener that will go a long way.